Patient Testimonials

Below are just some of the kind words our patients have said about us. Please contact us to let us know how you feel about Smile Orthodontics. You can also view our patient photo gallery.

My experience was great. I’m very satisfied with the end result. Whenever I look at my photos before the braces and compare them to now, I see a big difference. I haven’t stopped smiling since I got my braces off!Amir K.
Taylor Orthodontics made my smile brighter!Meghan P.
You guys made it fun, quick and easy. Getting braces as an adult was one of the best decisions I have made.Amanda L.
A great sociable and professional staff. I’ve been able to make friends with most of the staff, including Dr. Taylor. I had a great experience along with a new great smile to show off, all thanks to my years at Taylor Orthodontics.Tyler S.
Taking the time to put her brackets back before the holidays was above and beyond. DR. Taylor remembers each of these kids and genuinely cares about each one. I’m so happy we chose your practice for my girls! Thank you alll and happy Holidays! Jessica K.
We’ve been going to Taylor Orthodontics for about 4 years now and absolutely love it. They are technologically up to date on everything which makes the whole process run smoother. The staff is always so friendly and helpful. My son had to have braces put on and they will be on for about 2 years and they worked out a great interest free financial arrangement that was very comfortable for us. My son says when they call him to the back that they are also very nice to him.

We have had a couple of times where something came lose and they were able to get him in right away to take care of it. They came highly recommended to us and I would highly recommend them to others. We drive from Hampton to Suffolk just to see them. Very happy with my experience with Taylor Orthodontics 🙂 Tanya H.

My 12 year old daughter has only been going to Dr. Taylor’s office for a few months, we have had a wonderful experience. The staff is friendly and helpful. The appointments are taken on time and we never have a long wait. Dr. Taylor is very professional and friendly. We are grateful for such an awesome orthodontic office and making this milestone in growing up a great experience! Thank you! Kim H.
Awesome Orthodontist! My daughter loves coming to see Dr.Taylor and his staff. Everyone is friendly and very professional. We are always greeted with a smile. Keep up the good work to Taylor Orthodontics. Thanks again for all you do. Changing smiles one move at a time. Sharonda W.
My teeth are perfect thanks to Dr. Taylor!Tayler P.
Customer service is always amazing, staff is caring and explains everything the are doing and why so both child and parent understand. Amber K.
This practice has been amazing to my daughter Sydney. They offered us affordable payment options, and happily filed our insurance. They modified her treatments simply because I felt it was too much.

Ultra professional staff, waiting area is every kids dream (most parents too). Office is immaculately kept. Pretty soon I will have my son evaluated for braces too. Highly recommend!! Sydney E.

I would recommend Taylor Orthodontic , to all my family and friends for all your orthodontic needs. They offer a clean and professional environment. They are very knowledgeable in their field. They take time with every patient just to make sure they understand the procedures and the process. They work together as a team to better serve their patients.Erica B.
Dr. Taylor and his staff are wonderful. They were always very professional and super friendly. The office is really nice and easy to get to. We never had to wait long to be seen because the staff is very quick and thorough. Most importantly my children’s smiles look beautiful now. I am so happy with the results and the experience. Thank you!Teresa S.
Great work by staff. Very friendly and they do great work. Will recommend to others. Jason M.
Dr. Taylor and his staff made the whole experience of having braces as an adult an easy transition. They were so nice and my appointments were always a breeze and I never waited. I was always quickly called back for an adjustment and everyone is so cheery. Plus, my daughters needed orthodontic treatment and they also have had a wonderful time with it all. Kudos to Dr. Taylor and his staff.

Their customer service is amazing! I am always telling everyone how I’m so glad I went ahead and decided to get braces as a busy mom. The braces are off and I always gets tons of compliments on my smile. I’ve even been asked if my teeth are real! Amanda L.

Every experience & appointment was a positive one. The providers genuinely care for their patients & the front desk staff are easy to work with as well as understanding of scheduling needs. This is our 2nd set of braces at this office & we remain very pleased. Melissa T.
First time visiting for my 8 year old son. Kid friendly environment. Not a long wait time, I was in and out. Amber and Dr. Taylor took their time to explain everything in such detail that I could understand and put all my concerns at ease. I love how everyone is so welcoming and personable.

My 8 year old son who hates the dentist was so happy and can’t wait to come back they included him in the conversation and made him feel comfortable. I’m glad I was referred to this place. Awesome, awesome people! Thank you for such a pleasant experience.Frida C.

You guys had very good attitude, friendliness, and offered everything you guys had to offer! I am highly satisfied with everyone including Dr.Taylor, I will definitely recommend to others.Raj P.
I love going to Taylor Orthodontics. They are professional and always on time. Never had a problem with my visit.Stephanie M.
My son Kamari is a new patient and so far we are very impressed! Everbody was very pleasant and helpful both times we came in. We are definitely pleased with your services & are looking forward to future visits! Thanks again for everything! I think her name was (amber) who gave me the consultation & she was awesome as well!Stacey G.
Taylor Orthodontics has been an awesome place. They have been very professional and considerate of my needs. They have made accommodations for my schedule when needed, and they are committed to providing you with an awesome smile.Cierra G.
Taylor Orthodontics has it all…friendly and professional staff, great relaxing atmosphere, without any pushy “you have to get it now” sales tactics. We love Dr. Taylor and Company. I have recommended, and will continue to highly recommend Taylor Orthodontics. We are extremely happy with our decision.Robin B.

Want to know what our patients think of us?
Check out our review website to see the feedback we have received!

Want to leave feedback of your own?
Click here to tell us about your latest experience with our office!

Patient Photos

Smiles Smiles View Our Full Before & After Smile Gallery
Thomas T. Taylor, D.M.D., M.S.; Steven P. Hearne, D.D.S. Meet Our Doctors
When I first came to Smile Orthodontics, I was 11 years old, and my smile had a lot of work to do. By the time I was done being treated, my smile was exactly how I wanted it to look. With my new, big smile, I gained a lot of confidence in myself. Overall, my time at Smile Orthodontics was life-changing and very enjoyable.Kendall S.

Smile Orthodontics Locations

North Suffolk Location

1530 Breezeport Way
Suite 500
Suffolk, VA 23435
757-686-3444  

South Suffolk Location

1034 Hillpoint Blvd. N.
Suffolk, VA 23434
757-925-0407

Google Reviews

Khara Jones
Khara Jones
13:54 11 May 18
This orthodontist is awesome. They go beyond what is needed to insure the best treatment for the best smile possible. I absolutely would recommend everyone choose this place for the best care for their children's future smiles. Everyone in the staff is helpful and polite.
Dylan Linebarger
Dylan Linebarger
16:30 02 May 18
My son has been under the care of the awesome staff here for the past 3 years and they still do not disappoint. A huge thank you to Cheyenne and all of your help today and my sons care, we greatly appreciate it. His smile has never looked better! Recommending Smile Orthodontics would be an understatement, they simply are the best! Thanks again!
Evoyal Price
Evoyal Price
22:11 25 Apr 18
Dr. Taylor is very passionate about his work and does everything he can to ensure his patients are satisfied. I could not have asked for anything more than he has given my son out of the kindness and goodness of heart. Thanks a million!!!! God Bless you always Dr T . 😇😇
margaret white
margaret white
19:20 24 Apr 18
My daughter has been seen at this office for over three years. She went quickly from having large gaps to having a completely different smile. In only two years her braces were off and she is now in retainers. She has a beautiful smile thanks to them. I love how prompt and courteous they are. The office is friendly and welcoming and they are incredibly time efficient! Thank you for such great work!
Jessica Jones
Jessica Jones
15:57 12 Apr 18
Dr. Taylor and staff are great. My daughter had braces on for almost 5 years and it has been a great experience to make sure she had perfect teeth. The staff are friendly and on top of things when we needed to get in quickly. I definitely would recommend him
Teressa Shears
Teressa Shears
18:28 30 Mar 18
This is a nice location. Very nice employees. The orthodontist are very patience and knowledgeable about what they are doing. MY SON KEYON has come a long ways with his treatment. I am very gratefully of the accomplishments that has followed. If you are looking for an orthodontist you don't have to look any further. I would give more than 5 stars if I could.
TIANA Wright
TIANA Wright
14:35 26 Mar 18
My experience with Taylor Orthodontics was amazingly good. I love the office and the staff. My son was a patient here first and they done such a great job with his teeth I had to join in. I now have a nephew and a uncle who goes here because they loved the outcome of our prefect smile. Thanks to Taylor Orthodontics for making the best curve on my body my SMILE.
Kara Byers
Kara Byers
23:52 22 Mar 18
I was very skeptical to begin my journey to the “perfect smile”, but Dr. Taylor has made this experience wonderful! His excellent staff worked together to evaluate my unique case and develope the best plan for me. This team laid everything out for me making sure that I understood every detail and are always there to answer my questions. They never fail to deliver excellent customer service, their facility is very well maintained and the atmosphere during every visit is nothing short of welcoming. They stay true to your appointment times and I do not believe that I have ever waited longer than 5 minutes, if ever at all! I normally see Dr. Taylor and Shawna- they always greet me with a smile and engage in true conversation. I was also nervous about how much this work would cost, but they have made it so easy for me to tackle this plan in a way that benefits me well! I could not be happier with the orthodontic care that I have received and I have spoken very highly of this practice to everyone that has inquired about my dental work! I cannot wait to see the end result and thank you to everyone that has had a hand in making this journey as pleasant as it could possibly be!
dwainett young
dwainett young
18:01 22 Mar 18
When I was first told that I needed braces at my age I thought it was going to be hard. This process and been the smoothest that I have seen and I owe it all to Dr. Taylor and his staff. They provide timely service and they make you feel right at home. I would recommend this location to anyone thinking about getting or needing braces.
Jacquin Blanchard
Jacquin Blanchard
21:22 09 Mar 18
Every time I go they leave me at ease. I’m never in pain. I don’t mind looking forward to my next visit. The staff is very friendly and so is doctor Taylor. This pass year with my braces has be nothing but a learning experience and I don’t mind the next 24 months with this staff.
Miquira High
Miquira High
08:46 09 Mar 18
I literally loved going to my orthodontist appointment! Because they took great care of me and every employee was extremely nice. Great music was always plying and smiles and jokes would fill the room. And then at the end when it’s time for your braces they had like this little celebration room, with candy and would take your pictures. Also they would sing to you! How cool. Dr Taylor and ladies were the best. Would absolutely recommend anyone to them
katrinia freeman
katrinia freeman
12:21 05 Mar 18
The best Orthodontist around. Great customer service and very reasonable prices. There is never a long wait everyone is seen in a timely and orderly fashion. I love the extra care we receive. It's comforting having doctors who truly care.
Melissa Nurney
Melissa Nurney
20:11 02 Mar 18
I have three children that have been patients at Dr. Hearne's office. We recommend this office! The staff there are wonderful. Always friendly and smiling! The girls always enjoy going to visit their office. Very accommodating and always very helpful.
Sabria Monae
Sabria Monae
21:10 26 Feb 18
Love this office and the staff. Dr. Taylor is also very caring. Shawna is so helpful and sweet and makes sure you understand everything that is going on. They all make your child feel at ease for any procedure that they are having done. My daughter always looks forward to her appointments. I would recommend this office for anyone seeking knowledgeable and caring docs and staff to help determine the best treatments for your child.
Mojo Freeman
Mojo Freeman
19:28 26 Feb 18
The people love to take care of me and all of their patients with care and tender. They make sure I’m up to date with my appointments, send constant reminders so that I don’t forget, and always deliver excellent service each time I’m there. Professionalism is there game here and so far they’re dominating it.
Roshonda Patterson
Roshonda Patterson
19:14 21 Feb 18
This place is awesome🤗 I brought my daughter here to get her braces and the staff is wonderful. Dr. Taylor did a great job with giving her the perfect smile. I will definitively be bringing my son here also😊
Dorothea Brandon-Stone
Dorothea Brandon-Stone
17:02 21 Feb 18
Dr. Taylor and his staff are all amazing! They have always been very helpful, patient and accommodating. They make going to the orthodontist so much fun and my kids never complain about going there! The best is the party they throw for you when you get your braces off! I couldn't imagine a better experience!
Smile Patient
Smile Patient
22:00 08 Feb 18
Great atmosphere, warm and inviting staff. Really friendly Doctors who actually remembers their patients, really affordable too. This is my thrid year with Taylor Orthodontics and my son and daughter both love coming here, they are actually excited! I couldn't ask for a better place to bring my kids for all their dental needs. -Eugene Williams USN Chief
Jennifer Cook
Jennifer Cook
13:34 08 Feb 18
We’ve had a wonderful experience at Suffolk Smiles! Dr. Taylor’s office makes it such a fun experience for their patients. The entire staff is always friendly and welcoming.
Amanda Moreland
Amanda Moreland
14:49 07 Feb 18
I absolutely love Dr. Taylor and Dr. Hearne. My entire family has received their orthodontic care at this practice. Dr. Taylor even sings to his patients when they get their braces removed. You have a choice in dental care...chose Smile Orthodontics! Worth the drive from anywhere in Hampton Roads!
Tiffany Arney
Tiffany Arney
23:24 21 Jan 18
This has to be the best and coolest orthodontist ever. The staff is very nice. They treat the kids good and have the best wait room games like the claw machine and video games for free. The only appointments my kids were excited to go to.
selena Simpkins
selena Simpkins
20:19 19 Jan 18
Today’s visit was great. My daughters follow-up visit after having her braces removed went well. I definitely recommend Taylor Orthodontics if you or your child is in need of braces I recommend Dr.Taylor.
Vannetta Chappell
Vannetta Chappell
15:46 05 Dec 17
Today visit was wonderful. The staff (Alona) was very helpful and understanding when my child had no idea where she lost her retainer. At this time of the year, they were able to work with me to replace her retainer. I truly enjoy working with this great staff. My daughter loves coming to the office. Thanks again for the great experience.
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